Privacy Policy – How 2jbt Protects Your Data

1 Introduction

This Privacy Policy sets out how 2jbt, accessible at 2jbt.win, collects, stores, uses, and protects information about the people who use the platform. It applies to all registered players, visitors to the website, and anyone who interacts with 2jbt through any channel.

When we refer to "personal data" in this policy, we mean any information that can be used to identify you as an individual, either on its own or in combination with other information. This includes your name, email address, date of birth, payment details, and your activity on the platform.

2jbt is committed to handling your personal data responsibly, keeping it secure, and being transparent about how it is used. If you have any questions about this policy or how your data is handled, you can contact us as described in section 12 of this document.

2 What We Collect

2jbt collects personal data in several ways depending on how you interact with the platform. The categories of information we collect include:

We do not collect sensitive personal data such as biometric data, political opinions, or religious beliefs. We also do not knowingly collect data from individuals under the age of 18.

3 How We Use Your Data

2jbt uses the personal data it collects for specific, legitimate purposes. We do not use your data for purposes that are unrelated to the operation of the platform or the services we provide to you. The main purposes for which we use your data are:

• Account management: To create and maintain your player account, verify your identity, and process login and authentication.
• Transaction processing: To process PKR deposits via JazzCash, Easypaisa, Raast, bank transfer, and card payments, and to handle withdrawal requests to your registered payment method.
• Platform operation: To deliver the games, sports betting, casino, and bingo services you use on the platform.
• Compliance and verification: To verify your age and identity as required, and to comply with applicable legal obligations including anti-money laundering procedures.
• Security and fraud prevention: To monitor for suspicious activity, investigate potential fraud or policy violations, and protect the integrity of the platform .
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance with your account.
• Responsible gaming: To monitor gaming patterns and support responsible gaming tools such as deposit limits, session reminders, and self-exclusion requests.
• Platform improvement: To analyse usage patterns and improve the functionality, design, and performance of the platform over time.
• Communications: To send you service-related notifications such as deposit confirmations, withdrawal updates, and important account alerts. Where you have opted in, we may also send promotional communications about bonuses and offers — you can opt out at any time.

4 Sharing Your Data

2jbt does not sell, rent, or trade your personal data to any third party. However, in order to deliver the platform and its services, we work with a number of trusted third-party providers who may process your data on our behalf. These include:

• Payment processors: Partners handling PKR transactions through JazzCash, Easypaisa, Raast, bank transfers, and card networks. These providers only receive the data necessary to process your transaction.
• Identity verification providers: Services used to verify your CNIC and confirm your age and identity as part of account verification.
• Fraud prevention and security services: Third-party tools that help us detect and prevent fraudulent activity, account takeover attempts, and suspicious transactions.
• Game content providers: The studios and suppliers who provide the casino slots, live dealer tables, and other game content accessible through 2jbt. These providers may receive anonymised gameplay data for technical purposes.
• Analytics providers: Services that help us understand how the platform is used so we can improve it. Data shared for analytics purposes is aggregated and does not identify you personally.
• Legal and regulatory authorities: We may disclose your information to law enforcement, regulators, or other authorities where we are legally required to do so, or where disclosure is necessary to protect the safety of the platform and its users.

All third-party providers used by 2jbt are subject to data processing agreements and are required to handle your data securely and only for the purposes we specify. We do not permit our third-party partners to use your data for their own marketing or unrelated purposes.

5 Payment Information

When you make a deposit or request a withdrawal on 2jbt, your payment details are processed through our third-party payment partners. 2jbt does not store full card numbers, mobile wallet PINs, or internet banking credentials on its own servers.

Payment data that 2jbt does retain includes your registered payment method type (for example, JazzCash or Easypaisa account reference), your transaction history in PKR, and the status of deposits and withdrawals. This information is retained as part of your account record and for compliance with applicable financial record-keeping requirements.

All payment transactions on the 2jbt platform are conducted in PKR. Supported methods include JazzCash, Easypaisa, Raast, bank transfer, and debit or credit cards. The specific data shared with each payment provider is limited to what is strictly necessary to process your transaction.

6 Cookies & Tracking

2jbt uses cookies and similar tracking technologies to operate the platform effectively and to understand how it is being used. A cookie is a small text file stored on your device when you visit a website. We use the following types of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in, security tokens, and cookies that remember your language or currency preferences. These cannot be disabled without affecting platform functionality.
• Analytics cookies: Used to collect anonymised data about how players navigate and use the platform. This helps us identify areas for improvement and understand which features are most used.
• Preference cookies: Used to remember choices you have made on the platform, such as notification preferences or display settings, so you do not have to set them again each visit.
• Security cookies: Used to detect and prevent fraudulent activity, including bot access and suspicious login attempts.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect how some parts of the platform work. For detailed instructions on managing cookies in your browser, refer to your browser's help documentation.

7 Data Retention

2jbt retains your personal data for as long as your account is active and for a period thereafter as required by applicable legal and regulatory obligations. The specific retention periods vary depending on the type of data:

• Account and identity data: Retained for the duration of your account and for a minimum period after account closure as required for compliance and dispute resolution purposes.
• Transaction records: Financial transaction records in PKR are retained for the period required under applicable financial record-keeping requirements, typically a minimum of five years.
• Support and communications data: Records of support interactions are retained for a period sufficient to resolve disputes and meet any applicable legal requirements.
• Technical and usage data: Aggregated analytics data may be retained indefinitely in anonymised form. Individually identifiable usage data is retained for a shorter period consistent with its purpose.

When personal data is no longer required for the purposes for which it was collected, and when the applicable retention period has expired, 2jbt will securely delete or anonymise that data.

8 Security Measures

2jbt takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, or misuse. These measures include:

• Encryption of data in transit using industry-standard TLS protocols.
• Encryption of sensitive data at rest on our servers.
• Access controls that restrict who within 2jbt can view personal data, limited to those with a legitimate operational need.
• Regular security assessments and monitoring of our systems.
• Two-factor authentication options for your player account to reduce the risk of unauthorised login.
• Fraud detection systems that monitor for suspicious account activity in real time.

While we take all reasonable steps to protect your data, no system is completely immune to risk. You also have a role to play in keeping your account secure — use a strong, unique password, do not share your login details with anyone, and notify us immediately if you suspect your account has been compromised.

9 Your Rights

As a user of the 2jbt platform, you have certain rights in relation to the personal data we hold about you. These include:

• Right of access: You can request a copy of the personal data 2jbt holds about you at any time.
• Right to rectification: If any of the information we hold about you is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure: In certain circumstances, you may request that we delete your personal data. This right is subject to our legal and regulatory obligations — for example, we are required to retain certain financial records regardless of an erasure request.
• Right to restrict processing: You may ask us to restrict the way we process your data in certain circumstances, for example while a correction request is being resolved.
• Right to object: You can object to our use of your data for direct marketing purposes at any time. You can also opt out of promotional emails by using the unsubscribe link in any marketing communication.
• Right to data portability: Where technically feasible, you may request your personal data in a structured, commonly used format so it can be transferred.

To exercise any of these rights, contact our support team with your request. We will respond within a reasonable timeframe. We may need to verify your identity before processing certain requests to ensure we are dealing with the account holder.

10 Underage Players

The 2jbt platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. During the registration process, all players are required to confirm that they meet the age requirement.

Where 2jbt has reason to believe that a registered user is under 18, the account will be suspended immediately and any balance will be held pending identity and age verification. If it is confirmed that the account holder is a minor, the account will be permanently closed.

If you believe a person under the age of 18 has registered on the platform, please contact us immediately so we can investigate and take appropriate action. For more information on our approach to responsible gaming, visit our Responsible Gaming page.

11 Policy Updates

2jbt may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable requirements, or improvements to our data handling practices. When we make changes, we will update the "Last Updated" date shown at the top of this page.

Where changes are material — meaning they significantly affect how your data is collected or used — we will notify registered players by email or through an in-platform notification before the changes take effect. Your continued use of the 2jbt platform after any update to this policy constitutes acceptance of the revised terms.

We recommend bookmarking this page and checking it periodically so you stay informed about how your data is being handled.

12 Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the way 2jbt handles your personal data, our support team is available to help.

When contacting us about a data request, please include your registered email address and a description of your request. We may need to verify your identity before we can process certain types of requests. You can also check our FAQ page for answers to common questions.